How can your organisation embrace digital transformation?
No doubt you’ve heard the term “digital transformation”, it’s literally everywhere. But what does it mean and how can you empower your employees to embrace it?
You know when you go into the supermarket and you can scan your own items? And how you can manage your banking on your phone? Well those are two prime examples of where an organisation (supermarkets and banks respectively) have transformed the way they work and the service they provide to customers by using technology to simplify processes.
So does this mean you should make every part of your business digital as soon as possible? Absolutely not, a lot of organisations fall into the trap of investing huge sums of money into technology just because they think they should. You need to make sure that whatever you are doing or investing in is going to benefit your customer. The best way to do this? By using an agile approach and prototyping and testing any new digital solutions first.
So how do you help your employees to embrace digital transformation? Well, there’s a culture and mindset change that needs to be made, starting with leadership and filtering all the way down the organisation. You also need to change the way you think of success.
So where can you find more information? Well by a very happy coincidence, Mind Channel has just released 3 new microlearning modules covering exactly this topic: Introduction to Digital Transformation, Leading Digital Transformation and Digital Transformation Explained.
Interested? Contact us at firstname.lastname@example.org and we’ll set you up with a free trial so you can see if our content is the right fit for your organisation.